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Age Of Innocence Reviews

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Overall Rating

4.0
6 Reviews
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About Age Of Innocence

Age of Innocence is a European footwear brand that offers designer shoes and accessories for kids and women. They cater to girls from 0 to 8 years old, and also have capsule collections for women. Their products are handcrafted using quality materials with great attention to every tiny detail. The brand's mission is to give women a chance to see their child stylish and choose kids' footwear that corresponds to their own aesthetics. The design approach is exceptional, being minimalistic and modest, it takes inspiration from the 18th and 19th centuries. The company's headquarters are located in London and they have an online store with worldwide distribution through retailers and digital platforms in Europe, the US, Middle East, China, and Russia. They also offer a return policy where buyers are requested to pay for return shipping, and ensure that items are new, unused, and unworn condition with all original tags and boxes. Once they receive your return, their customer service team will inspect the order, and if granted will send an email notification of your refund of the product/products. The shipping cost is not refundable.

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Age Of Innocence Customer Reviews (6)

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Jennifer Welch
Jennifer Welch
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Feb 12, 2023
Leonard Morales
Leonard Morales
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Feb 11, 2023
James Dial
James Dial
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Feb 10, 2023
Tegan Johnson
Tegan Johnson
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Feb 7, 2023
Carey Wise
Carey Wise
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Feb 7, 2023
Lena Waechter
Lena Waechter
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Feb 6, 2023

Age Of Innocence Customer’s Q&A

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Age Of Innocence FAQs

FAQ

About age-of-innocence.com Prices and Cost?

"Age-of-innocence.com" is a European footwear brand for girls from 0 to 8 years old. They offer a variety of products, including shoes and accessories. Here are some examples of their products and their prices:

  • Jane PL Beige: $90.00 (originally $128.00)
  • Agnese 2.0 Silver/Pink: $115.00 (originally $135.00)
  • Aspen Blue: $113.00 (originally $161.00)
  • Mia Red: $102.00 (originally $135.00)
  • Ashley 2.0 Milk: $95.00 (originally $146.00)
  • Eva PU Pink: $68.00 (originally $96.00)
  • Coco Black: $100.00 (originally $125.00)
  • Boston Blue: $148.00 (originally $185.00)
  • Zoey 2.0 Pink: $94.00 (originally $143.00)
  • Fannie Burgundy: $85.00 (originally $121.00)

Please note that these prices are subject to change and may vary depending on the product and the time of purchase. It's always best to check the website for the most accurate and up-to-date information.

FAQ

About age-of-innocence.com Popular Products and Services?

"Age-of-innocence.com" is a European footwear brand that offers designer shoes and accessories for kids and women. They have a range of products on sale, including the Jane PL Beige, Agnese 2.0 Silver/Pink, Aspen Blue, Mia Red, Ashley 2.0 Milk, and Eva PU Pink among others. The brand also offers a variety of boots for women, such as the Pris Black, Brooke Camel, Rhea Black, and Alba Animal Print. The brand's philosophy is about celebrating childhood and they believe that kids should be treated as individuals and respected the same way as adults. Their design approach is minimalistic and modest, taking inspiration from the 18th and 19th centuries. All their pieces are handcrafted using quality materials with great attention to detail. They have an online store and worldwide distribution through retailers and digital platforms in Europe, the US, and Russia.

FAQ

About age-of-innocence.com Payment Method?

The website age-of-innocence.com accepts Visa, MasterCard, Discover, and American Express for payment. They also welcome Cash and Checks. However, there will be a $50 fee for every returned check as well as other incurred charges resulting in payment collection services. If a refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note that Age of Innocence does not refund international duties and taxes that have been paid, if any.

FAQ

age-of-innocence.com Return Policy?

The Return Policy of age-of-innocence.com states that all return requests should be submitted by midnight no later than 14 days of receiving your order. The company takes no liability in the return of goods if lost or damaged. Buyers are requested to pay for return shipping, and ensure that items are new, unused, and unworn condition with all original tags and boxes. Once they receive your return, their customer service team will inspect the order, and if granted will send an email notification of your refund of the product/products. The shipping cost is not refundable. Customs duties, tariffs, and taxes are not included in the shipping rate or item price. Overseas buyers may be subject to them as determined by their local government and they are not responsible for these additional charges.

To make a return, you need to contact them with "a Request to Return" to the email: customerservice@age-of-innocence.com and include: your Order Number; your Last and First name; the name of the product you'd like to return; the size and color of the item; and the reason for making a return. Returns on merchandise must be requested within 5 days of the receiving date. Products must be returned in unused and unworn condition with original packaging included in perfect condition. Buyers are responsible for both delivery and return shipping charges. Shipping costs are non-refundable. They are not responsible for shipping loss or damage to returned goods.

Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Age of Innocence is not refunding international duties and taxes that have been paid (if any). The return address is: Receiver: Age of Innocence / Fulfilmentcrowd Otters Brook Delivery Address: Ty Coch Way Delivery City: Cwmbran South Wales Delivery Postcode: NP44 7EZ Delivery Country: UK.

FAQ

How do I make a return?

To make a return, please contact customerservice@age-of-innocence.com with a request to return and include your order number, last and first name, the name of the product you would like to return, the size and color of the item, and the reason for making the return.
FAQ

What is the returns policy for Age of Innocence products?

Age of Innocence accepts return requests within 10 days of receiving the order. Buyers are responsible for paying the return shipping and ensuring that items are in new, unused, and unworn condition with all original tags and boxes.
FAQ

Does Age Of Innocence ship to countries outside of the EU?

Yes, Age of Innocence delivers to customers worldwide. However, for orders placed outside of the EU, the recipient will be liable for any local sales taxes or import duties.
FAQ

What is the delivery time for Age of Innocence products?

Age of Innocence offers express delivery with a delivery time of 2-7 working days. The delivery time for Europe and USA is within 2-4 days, and for Middle Eastern countries such as Qatar, Saudi Arabia, Kuwait, and the United Arab Emirates, the delivery time is 2-7 days. For the rest of the world, the delivery time is within 7-10 days.

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